Returns & Exchanges Policy
At ERIK’S Bike Board & Ski, we want you to be completely satisfied with your gear. If your purchase doesn't meet your expectations, you can return most items in new, unused condition within 30 days for a full refund or exchange.
Verify Eligibility
Ensure your item is in its original packaging with all tags attached and has not been used or installed on a bike or board.
Initiate Your Return
Visit our online returns portal to print a prepaid shipping label or bring your item and receipt to any local ERIK’S retail location.
Pack and Ship
Securely package your items to prevent damage during transit and drop off the package at the designated carrier listed on your return label.
Receive Your Refund
Once our technicians inspect the gear, we will process your refund to the original payment method, typically within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing